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Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Help & Fast Information:

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shipping

Germany: always free shipping!

International: also from 0 €!

DHL Express is optional possible.

All shipping costs can be found here!
payment
We accept the following payment methods:

Liquid error (snippets/parse-for-icons line 8): Could not find asset snippets/icon- Theme-028.liquidPayment in advance:
The shipment takes place after receipt of payment on our bank account.

Liquid error (snippets/parse-for-icons line 8): Could not find asset snippets/icon- Theme-125.liquid Credit cardsApple PAY, Google Pay, Visa, Mastercard, Maestro, American Express. The payment is confirmed immediately, so that shipping can take place immediately.

PayPal: As a rule, immediate payment confirmation. Sometimes "PayPal is checking the process several days.

Further information about our payment methods can be found here!

Exchange & Return

[Icon: Theme-009] You have a three-time right of withdrawal for all items purchased here in the Sialinda Shop!

Here you will find the right of withdrawal in detail!

Vielen Dank für die Anmeldung!

Weiter einkaufen

We have expanded and improved our information service for sizes!

From now on you will find the individual size description for each article either in the product description or as extra info in a separate tab "size chart" next to the product description!

Processing time at Sialinda

  • Our promise:
    Each (paid) order, which reaches us Monday to Friday to 14:00, we will ship the same day!
    (Sometimes about 15:00 is possible, but we can not guarantee that for every day.)
    Exceptions are custom-made products and articles with delivery time.

Runtime Germany

  • The term within Germany is 1-3 working days.
  • Optionally, DHL Express with guaranteed delivery is possible the next working day.

Running time Austria and Switzerland

  • We use DHL for a quick and reliable service.
  • Austria: 1-3 working days
  • Switzerland: 2-3 working days
  • Optionally, DHL Express with guaranteed delivery is possible the next working day. (CH: Maybe plus processing time at Swiss customs.)
  • Details and more info:
    Sialinda Shipping costs and terms
    The information from DHL to the package runs worldwidehere.

Terms worldwide

  • These are naturally different depending on the country.
  • About everything gives DHL about 4-21 days
  • Details and more info:
    Sialinda Shipping costs and terms
    The information from DHL to the package runs worldwidehere.
  • For questions and information we are always at your disposal!

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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